Hospitality Business Analyst

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The hospitality industry is booming with rapid advances especially in technology and business digitalization. This is where business analysts (BA) come in to let you know what is best for you and how to get it.

There is a range of job responsibilities of a hospitality business analyst such as follows:

Constant communication with higher management
Excellent communication skills especially in public-dealings
On-time and precise financial reporting along with the preparation of analytical reports
Forecast budgets, prepare variance reports
Assist management team in budget planning
Review and submission of weekly, monthly sector-specific reports that analyze industry variances
Assist in the pro forma creation for new hotels and management contract opportunities
Ad hoc reporting as per need and as per request
Facilitation in business requirements analysis and designs
Effective communications and documentations
Working with cross-functional team analysts, project managers and owners
Creation of user story documentation and acceptance criteria evaluation
Understand process mapping, user journey, as-in and to-be entity diagrams
Determine creative solutions
Collaborate and work with external and internal vendors for obtaining additional insights, approaches and demonstrations of PMS Solutions. Documentation of functional, integration and testing requirements as well as SLAs and operating-level agreements
Determining, identify and analyze alternative solutions to complex hotel requirements along with the provision of guidance to the teams
Top-notch analytical skills to analyze and conceptualize solutions for complex problems
Conduct process re-engineering, strong process management, negotiations, influencing and problem-solving
Train mentors and other team members as per requirement
Partnering with corporate and regional teams
Participate in conferences, meetings, group calls with the business partners to make sure precise forecasting
Develop innovative analysis on all the aspects of retail and rental sector trends and also competitor trends
Participate in business review meetings
Conduct in-depth analysis about return on investment
Organize the data, highlight issues and propose solutions
Collaboration with operations, marketing and finance for the development of all sales performance
Present financial modelling in the most simplified form to higher leadership
Partner with the regional leadership team to develop a detailed annual operating and capital budgets

Skills Required for Hospitality Business Analysts:

A vast set of highly qualified skills are needed for hotel business analysts such as:

Experience with hospitality sector, hospitality IT or Hotel property Management Software Products
Knowledge and experience of working with tools such as Jira and Confluence desired
At least 2 years initial experience in a similar role
Bachelor degrees in hotel management, business management, or similar field are considered as a bonus for the BAs.
Preferred experience in Hotel or hospitality sector
Ability to read and interpret cost-benefit analysis, loss statements and balance sheets
Proficiency in modelling and database skills
Professional experience in MS packages such as VLOOKUP, Index & Match formulas, pivot tables, macros, and conditional formatting
Passionate, brave and ambitious to take on challenges head-on
Demonstrate high levels of history in intellectual curiosity
Advanced skills in MS Office Excel
Excellent quantitative, qualitative and presentation skills
Multi-tasking and pressure handling skills with mass-public dealing communication skills
Ability to work and manage large teams
Ability to adapt to a fast-paced environment
Energetic, vibrant and pleasing personality to deal with any kind of customer with patience and professionalism

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